Privacy Policy – 774pud

1. Introduction

774pud ("we," "us," "our") is committed to protecting the privacy and personal data of all users ("you," "Member") who access or use the 774pud online casino and sports betting platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This policy applies to all personal data collected through the 774pud website, mobile-optimized site, and any related services. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

774pud is the personal information controller responsible for your data. We have appointed a Data Protection Officer (DPO) to oversee compliance with the Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations. Contact details for our DPO are provided in Section 12 of this policy.

2. Personal Data We Collect

774pud collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history including deposits, withdrawals, and wagers.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and session data collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including games played, betting history, session duration, and feature interactions.
• Verification Data: Copies of identity documents, selfies, and proof of address submitted during Know Your Customer (KYC) verification.
• Communications Data: Records of your interactions with 774pud customer support, including live chat transcripts and email correspondence.

We collect this data directly from you during registration and account use, automatically through technical systems, and from third-party identity verification and payment processing partners.

3. How We Use Your Personal Data

774pud processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 774pud account, including authentication and account security.
• Service Delivery: To provide access to casino games, sports betting markets, bingo, fishing games, and all other Platform features.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, bank transfers, and other supported payment methods.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with Philippine anti-money laundering regulations and responsible gaming obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to relevant authorities.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where appropriate.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and content of the 774pud Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 774pud, subject to your communication preferences and applicable consent requirements.

4. Legal Basis for Processing

774pud processes your personal data on the following legal bases as recognized under RA 10173 and its implementing rules:

• Contractual Necessity: Processing is necessary to perform the contract between you and 774pud (i.e., the Terms & Conditions you agreed to upon registration), including account management, game access, and payment processing.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, tax reporting requirements, and data retention obligations.
• Legitimate Interests: Processing is necessary for 774pud's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time by updating your account preferences or contacting support.

5. Data Sharing & Disclosure

774pud does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only to the extent necessary and under appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and 7-Eleven payment partners, to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist us in verifying your identity and complying with regulatory requirements.
• Game Providers: Software providers whose games are hosted on the 774pud Platform may receive limited technical data necessary to deliver their games.
• IT & Security Providers: Cloud hosting, cybersecurity, and fraud detection service providers who support the operation and security of the Platform.
• Legal & Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies in the Philippines where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Lawyers, auditors, and accountants who provide professional services to 774pud, subject to confidentiality obligations.

All third-party service providers are contractually required to process your data only for specified purposes and in accordance with applicable data protection laws.

6. Cookies & Tracking Technologies

774pud uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how members use the Platform by collecting aggregated, anonymized usage data. This allows us to identify and fix issues and improve the overall experience.
• Functional Cookies: Remember your preferences such as language settings, game display options, and notification preferences to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 774pud Platform.

7. Data Retention

774pud retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business purposes. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as evidence of compliance.

When personal data is no longer required, 774pud will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

774pud implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 774pud Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for member accounts.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• 24/7 monitoring of the Platform for suspicious activity and potential security incidents.
• Staff training on data protection obligations and security best practices.

While 774pud takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 774pud will notify the National Privacy Commission and affected members in accordance with the requirements of RA 10173.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 774pud:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of Access: You may request a copy of the personal data 774pud holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 12. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children's Privacy

The 774pud Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If 774pud becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Age verification is a mandatory step in the 774pud registration and KYC process. We take our obligations to prevent underage gambling seriously and continuously review our verification procedures to maintain their effectiveness.

11. Changes to This Privacy Policy

774pud reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending an email notification to your registered address.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 774pud protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 774pud, please contact our Data Protection Officer:

Data Protection Officer – 774pud
Email: [email protected]

Please include "Data Privacy Request" in the subject line of your email and provide sufficient detail to allow us to identify your account and respond to your request effectively. Do not include sensitive financial information in your email.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.